How to Order

You can use our shopping cart system to order your tools online, safely and securely.  Simply click Add to Cart next to the product you wish to purchase.  To view the contents of your shopping cart click View Cart.  Check out Now gets you on your way to owning some of the world’s finest tools.

International Orders

Please see our International Orders page for information about shipping outside of the US and APO addresses.

Backorders

Backordered items are shipped Standard Ground Shipping.

Returns

We want your woodworking experience to be positive and rewarding. If for any reason a product you purchase from us does not perform up to your expectations please contact us. You can return the item to us for exchange or refund. Include a copy of your invoice and send the package to this address:

Diefenbacher Tools Returns Dept.
11611 W Prentice Pl
Littleton CO 80127

Shipping Charges and Information

Shipping charges are based on merchandise total. See charts below.

Standard Shipping is via USPS Priority Mail which delivers to most continental US addresses in 2 to 3 working days.

International customers please contact us for shipping charges.

 

USPS Priority Mail Shipping Charges to continental US and APO
Merchandise Total: Shipping Fee:
$0 – $20.00 $7.50
$20.01 – $40.00 $9.00
$40.01 – $60.00 $10.00
$60.01 – $99.00 $10.50
Over $100 $12.00
USPS Priority Mail Express Shipping Charges to continental US (1 To 2 Day Delivery)
Merchandise Total: Shipping Fee:
$0 – $20.00 $40.00
$20.01 – $40.00 $45.00
$40.01 – $60.00 $55.00
$60.01 – $99.00 $60.00
Over $100 $65.00

 

Mail Ordering Information

See our printable order form for shipping charges and help organizing your order.

Please include the stock number, size, description, quantity and price for each item you are ordering.

If you are paying with VisaMasterCardAmerican Express or Discover, please include your card number, expiration date, and cardholders name (and billing address if different from shipping address.)

PAYPAL customers please proceed to check out and select PAYPAL from the payment options.

International customers please contact us for shipping charges.

Send your order form to:

Diefenbacher Tools
11611 W Prentice Pl
Littleton CO 80127

 

Privacy Notice and Ordering Security

Question:  Is my personal information safe when I order from Diefenbacher Tools web site?

Answer:   The information you send us when you place an order is encrypted and sent to secure, password protected servers.  Here it is safely stored until we download your order for processing (usually the same day.) 

Once your order has been downloaded access to your personal information is strictly limited to our staff. We never enter or store customer credit card information on any of our computers and address and contact information are protected by a redundant firewall system.

Lastly, we do not share any customer information with anyone. Your address, phone number and email are used only to ensure that your order is shipped to you promptly and accurately, and to contact you if a problem should occur.  That’s it!